Unpacking Mark Zuckerberg's Facebook Apology

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What does it look like to apologize when our work is divisive?

Recently Facebook Founder and CEO Mark Zuckerberg wrote on his personal Facebook page asking for forgiveness for the ways his social media platform has promoted divisiveness rather than unity.

“For those I hurt this year, I ask forgiveness and I will try to be better,” he wrote. “For the ways my work was used to divide people rather than bring us together, I ask forgiveness, and I will work to do better.”

Zuckerberg, who is Jewish, was celebrating Yom Kippur, the Jewish day of atonement, and was considering his sins from the previous year.

For the ways my work was used to divide people rather than bring us together, I ask forgiveness and I will work to do better.
— Mark Zuckerberg

Zuckerberg’s apology emphasizes a key question: when (and how) do we corporately apologize in the workplace? Or to our stakeholders and constituents?

While culture moves quickly to finger-pointing when division strikes, how might the Bible inform a reconciliation? Or even a first step in a conflict?

We will answer questions like this and more at our October 11 Lunch & Learn at Adele’s on Navigating Conflict Resolution at Work with Dr. Phyllis Hildreth, Lipscomb University Associate Professor and Academic Director for the university’s Institute for Conflict Resolution. Reserve your spot, invite a friend, and join the discussion today.


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