We were created to work, but how can we make sense of what type works helps individuals thrive in their endeavors?
A case study from the service industry in the United States covered in the Harvard Business Review may offer some context to this question.
The recent article from the Harvard Business Review cited a case study where “Good Job Companies”—ones with decent wages, predictable hours, sufficient training, and opportunities for growth — are good for retailers.
“At good jobs companies,” the article points out, “store managers feel like owners.
“Taking care of customers and developing employees are their most important tasks.”
Part of developing good jobs for employees, the article notes, is that employers are noting engaged workers are more productive, as seen in 2016 by the 65% (retail) and 73% (restaurant) turnovers rates for employees. And since we know from Gallup studies that over 70% of American workers are disengaged to downright miserable, is there something to learn theologically?
Looking at this trend through a theological lens, the opportunity to create thriving workplaces for employees all along the supply line affirms the dignity of all workers and work and gives everyone the freedom to both put their hands to work and provide a living for themselves.
If we are to go out and love people places and things to life through our work, that includes creating work where people can thrive. What might be required in your place to increase employee engagement?